Header Graphic
Four Generations @ Work
Nowhere in history have we seen 4 generations working and interacting in the same environment.

The 21st century has ushered in a new generation-bending era in the workplace.  Fifty-five year-old Baby Boomers are on project teams with 22-year-old Millennial/Generation Yers. They report to 45-year-old GenXers, and are led by Vets who retain positions of power and influence.  Within the context of this new generational reality, dynamic change – economic, social, political – is continuously affecting individuals, organizations and workplaces. 

  • This convergence of generations has far-reaching implications for them and the organizations they serve, and it raises some critical questions:
  • What impact does such a multi-generational workforce have on the workplace and its design?
  • What role should differing generational values, work styles, and communication methods have on that design?
  • How can each generation be most effectively engaged, both as individuals and as members of teams, to participate in this challenging environment?

The Four Generations:

The generations that find themselves in this new environment have come to be known as Traditionalists/Veterans; Baby Boomers; GenXers; and Millennial/GenYers).  Together they represent as vast pool of talent and skill, the most crucial resource that organizations have. 

Understanding, appreciating, and respecting the factors that shape each generation will help you find the best way to utilize their strengths, enable their success, and bring out the best in everyone, regardless of age or generation.

The Generational Success Factors discussed during this workshop include:

  • Strengths and challenges of each generation
  • Social, political, and economic influences
  • Familial structure and influence
  • Education
  • Values
  • Work ethic
  • Preferred leadership approach
  • Preferred communication style
  • Interaction with others
  • Approach to feedback,
  • View toward the company,
  • Work vs. personal life,
  • Desired rewards
  • Financial behaviors
  • Relationship with technology
  • Expectations
  • Motivational buttons.
  • Conflict behaviours

When you take members of different generations, blend them together and ask them to work side by side, you have both an opportunity and a challenge.  The opportunity is to engage a mix of people who bring their unique experiences and skills to an organization.  The challenge is to deal with the generational differences that distinguish them.

Workshop Goals

  • Indentify the impacts of generational differences
  • Learn the characteristics of different generations and how to adapt to and leverage them
  • Discover how to resolve intergenerational conflict
  • Implement communication tactics which appeal to  generational motivators
  • Deal more effectively with generational disconnect
  • Use a communication style which matches the values of each generation
  • Develop and demonstrate respect across the generation gap
  • Recognize the similarities and goals in each generation
  • Beware the dangers of generational generalizing

Workshop Interactional Activities:

  • A Generation Identification Quiz
  • Group Discussions
  • Individual Exercises: Diagnosing and profiling members of work teams
  • Flexing communication style in generational role plays
  • Video: Generations at Work