Emotional Intelligence in the Ethical Workplace - EQ vs. IQ


EQ vs. IQ
Applying Emotional Intelligence and Ethics
in the New Workplace: 

We’re at the beginning stages of what many authorities believe is the next revolution in business

It all began with a series of studies on something called Emotional Quotient Intelligence (often referred to as EQ, in comparison to IQ). 

These studies indicated that the brightest are often not the most successful, either in business or in their personal lives.

A technically competent professional with a high EQ is someone who recognizes (more readily and more deftly):

  • the budding conflicts that need resolution;
  • the team and organizational vulnerabilities that need addressing;
  • the gaps that must be leaped or filled; and
  • the hidden connections that spell opportunity

Study after study has demonstrated the difference EQ can make in the critical success factors of a career and within an organization.

These critical success factors include:

  • Decision-making
  • Leadership
  • Strategic and technical breakthroughs
  • Flexibility and adaptability in change situations
  • Team collaboration 
  • Customer loyalty
  • Creativity and innovation
  • Productivity and effectiveness 
  • Professional credibility

As the pace of change increases, and our workplaces make even greater demands on our cognitive, emotional and physical resources,  “Emotional Intelligence” will continue to emerge as an increasingly important set of “must have” skills. 


Course Objectives

While we examine a framework of emotional competencies, this seminar will primarily focus on developing the Ten Habits of High EQ People.

You’ll take an in depth look at several factors that influence your emotional beliefs, attitudes and behavior, including:

  • Emotional Self-Awareness
  • Assertive Communication
  • Self Regard
  • Personal values
  • Self Actualization
  • Independence
  • Empathy
  • Mood Management
  • Emotional “Triggers”
  • Impulse Control
  • Conflict Situations
  • Optimism
  • Social Responsibility
  • Interpersonal Relationships
  • Stress Tolerance

You’ll examine your own potential for success through several versions of the EQ Profile Instrument, and learn to recognize the signs of high and low EQ.
 

A Master’s Viewpoint of the Universe

A human being is part of the whole, called by us the “Universe.”

He experiences himself, his thoughts and feelings, as something separated from the rest ….  a kind of optical delusion of his consciousness.

This delusion is a kind of prison for us, restricting us to our personal desires, and to affection for a few persons nearest us.

Our task must be to free ourselves from this prison by widening our circle of compassion to embrace all living creatures and the whole of nature in its beauty.

Albert Einstein