Course Index


The following courses are offered on site. Please click here to request a quote for one of the following courses.

I Leadership Skills For Management, Supervisors and Administrative Professionals.

       Deane is a Faculty member at the Canadian Management Centre, and offers the (CMC) courses through them.

II Creativity, Desicion Making, Delegation, Time Management & Empowerment

III Team Dynamics

IV Conflict, Criticism, and Office Politics

V Professional Communication

VI Change & Transition

  • Successful Intelligence:  10 Ways to Break Down Barriers to
    Creative Thinking and Decision-making
  • Excess Baggage: How to Get Out Of Your Own Way 
  • Capitalizing on Change:  Make Dust or Eat Dust   
  • The New Work Paradigm  

VII Customer Service

VIII Diversity and Gender Issues

IX Speech Subjects and Keynotes

  • 101 Things to Say in Difficult Situations
  • Business Etiquette - It's More Than Which Fork to Use
  • Surviving Office Politics
  • Satisfying Your Hard-to-Please Customers
  • Successful Intelligence
  • Managing Conflict and Emotions in the Workplace
  • Why Women Hold Other Women Back
  • Hardball for Women:  Winning at the Game of Business
  • Talking 9 to 5:  Gender Communication
  • The Superwoman Myth
  • Ways Women Lead
  • The Enemy Within
  • Learn the Rules .... and Then Break Them
  • Influence Without Authority
  • Everyday Heroes
  • What Nuns Can't Teach You.
  • Why Do I Say Yes, When I Mean No?
  • Excess Baggage:  How to Get Out of Your Own Way
  • You Can’t Be a Leader if No One is Following
  • Ambushing the Customer
  • Communicate with Confidence
  • Behavioral Interviews
  • EQ vs IQ:  Emotional Intelligence as a Success Factor in Business

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